Dedicated support at each stage

LittleBig Connection is more than just a platform. Our experts are by your side to train and support you in the daily use of our tools.

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Rapid deployment supervised by our team

  • A dedicated point of contact
    sets up our deployment methodology. All you have to do is let us guide you! 

  • Functional workshops
    to set up your optimal platform configuration

  • Set up your own branding  
    for a platform that fits with your processes and organization 

  • Integration
    of your current projects 

  • Training program
    customized for you, your teams and your suppliers 

  • Internal communication
    and change management 

Support throughout your project

A dedicated project manager is committed to achieving your goals 

  • Ensures that your use of the platform is a success  
  • Trains you on how to use the platform throughout the year  
  • Advises you according to your needs  

A responsive support team that listens to you 

  • Helps users, both customers and vendors  
  • Available by email, chat and phone 

A platform that is directly integrated with your internal applications 

Synchronize the platform with your information system and the leading e-Procurement tools on the market with our integration options: 

  • APIs designed to manage your RFPs, projects and invoicing
  • Interfacing with Coupa and the biggest players on the market
  • SSO (single sign-on) solution for secure access

Help Center:
resources available anytime
 

Our help center is available to all our clients to support them as they use the platform.

Get answers to frequently asked questions and learn from detailed articles and videos.

Our team is at your disposal for a demonstration